Milk turning sour two days early, a freezer drawer frozen into its track, or a compressor clicking on and off all night? A technician comes out to your home or cottage, pins the trouble on one component and has everything holding a steady 3°C again.
Top-freezer, bottom-freezer and French-door models around the bay usually break down along the same six lines. Under each one you'll see where testing begins.
Grimy coils under the cabinet, a stalled fan near the compressor, or a relay too worn to start it.
The defrost heater has burned out, its thermostat stays open, or the timer never switches the cycle over.
Once ice or crumbs plug the channel under the coil, defrost runoff spills out instead of reaching the pan.
The water valve stays shut, the supply line has iced over, or the unit that ejects cubes stopped its rotation.
A fan blade brushing ice, a loose drain pan knocking against the frame, or worn grommets under the compressor.
Rubber trim gone flat or split, a hinge drooping, or a cabinet sitting out of level.
Fridge styles we fix
From the fridge that came with the cottage to a laundry pair bought last year, our technicians work on these makes all the time.
Fridges with a front display usually flag trouble with letters on the screen well before food warms up. Find yours below and see whether it can be cleared at home.
Freezer too warm
Close the door firmly, move packages away from the vents and vacuum the coils, then give it a few hours.
Try this firstEvaporator fan not detected
The board gets no signal from the fan that pushes cold air around, often because ice has trapped the blade.
Call a technicianBoard communication lost
The display panel and the board behind it are no longer talking over the wiring.
Call a technicianDefrost failure
The defrost cycle did not warm the coil, so frost keeps building behind the freezer panel.
Call a technicianPower outage
Power dropped and came back. Press any button to clear it, then check how cold the food still is.
Try this firstCoils running hot
Airflow at the bottom is choked. Vacuum the coils and pull the cabinet roughly two inches off the wall.
Try this firstFreezer fan stalled
The fan inside the freezer is not moving air, usually because of ice or a motor that has worn out.
Call a technicianDefrost heater fault
The heater circuit failed its check, which leads to a frosted coil and a warming fridge.
Call a technicianCode back after unplugging, or something not shown here? Phone us so a technician can test it in person.
Homes from the harbour to the cottage roads, keeping food cold again.
Ice cream turned to soup and the fridge side was barely cool. Turned out a fan hidden in the freezer had quit, he replaced it, and by evening everything was cold again.
Honestly expected to be told to buy a new one. It was the door seal, of all things. Cheap fix and no more sweating on the side.
Cottage fridge was leaking onto the floor every weekend. Thawed the line, cleared the drain and showed us how to keep it from freezing up again.
Sometimes a warm fridge comes down to a bumped setting or an overpacked shelf. Look at these before booking.
Dial not bumped
Settings back at 3°C for the fridge and -18°C for the freezer, since a shoulder or a box can nudge the control.
Vents left open
No bags or containers pressed against the air openings inside either compartment.
Coils dusted
The grille at the bottom pulled off and the coils behind it vacuumed clean.
Seal closes on paper
Pinch a paper strip in the closed door at several spots; each time it should drag when you tug it free.
Leave these to us
Shelves still not cold?
Certified and insured fridge technicians take it from here.
Leave your name and number, mention what the appliance is doing, and a member of our team calls back to set a time.
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